VoIP & Unified Communications
SOLTEK delivers end-to-end VoIP and Unified Communications solutions — from legacy PBX migration through to full Avaya IP Office deployments, omnichannel contact centers, and SIP trunk integration.
Service Scope
What We Deploy
Avaya IP Office
Avaya IP Office 500v2 and Server Edition deployment for SME to mid-market. IP phones, softphones, voicemail, auto-attendant.
Contact Centre
Avaya Aura Contact Centre and IP Office Contact Center implementation. Skills-based routing, wallboard, IVR scripting.
SIP Trunk Migration
Full PSTN-to-SIP migration with trunk sizing, codec negotiation, failover DDI planning. ISDN BRI/PRI decommission included.
Softphone Rollout
Avaya Workplace (Windows/Mac/iOS/Android) softphone mass deployment. VPN integration options and WebRTC browser-based calling.
Legacy PBX Migration
Structured migration from Nortel BCM/CS1000, Siemens HiPath/OpenScape, or Panasonic to Avaya IP Office.
Video Conferencing
Avaya Spaces and Lifesize room system deployment. HD video, content sharing, and scheduling integration.
Why SOLTEK for UC
Voice Expertise Built Over 15 Years
We have been deploying IP telephony since 2011 — starting with Nortel, migrating through Avaya, and now delivering cloud-hybrid UC platforms. Our engineers know every generation of enterprise telephony inside out.
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